Return & Refund Policy

Last Updated: December 7th, 2025

At Risk Rater, we value your satisfaction and aim to provide high-quality merchandise that meets your expectations. If for any reason you are not fully satisfied with your purchase, we offer a straightforward return and refund process.

1. Eligibility for Returns

• Returns must be requested within 14 days of receiving your order.

• Items must be unused, in original packaging, and in the same condition as when received.

• Personalized or custom items (if any) are non-returnable unless they arrive damaged or defective.

2. How to Initiate a Return

• Contact our support team at [insert support email] with your order number and reason for return.

• Our team will provide you with a Return Authorization and instructions on how to send the item back.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping method to ensure your return reaches us safely.

4. Refunds

• Once we receive and inspect your returned item, we will process your refund within 7 business days.

• Refunds will be issued to the original payment method.

• Shipping fees are non-refundable, except in cases where the item was defective or shipped incorrectly.

5. Exchanges

• We currently do not offer direct exchanges. To exchange an item, please return it for a refund and place a new order for the desired product.

6. Damaged or Defective Items

• If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue.

• We will provide a replacement or full refund, including shipping costs.

7. Contact Us

For any questions about returns or refunds, reach out to our support team:

• Email: [email protected]

• Phone: (888) 890-8898

Your satisfaction is our priority. Thank you for shopping with Risk Rater!

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