Shipping Policy

Last Updated: December 7th, 2025

Thank you for shopping at the Risk Rater Merch Store. This Shipping Policy explains how orders are processed, shipped and delivered.

1. Order Processing

• Orders are processed within 1 to 3 business days after payment is received.

• Processing times may increase during holidays, new product launches or high-volume periods.

• You will receive an email confirmation once your order is placed and another when your order has shipped.

2. Shipping Rates

Shipping costs are calculated at checkout based on:

• Your delivery location

• Weight and size of items

• Shipping method selected

Any applicable taxes, duties or customs fees are the responsibility of the customer unless otherwise stated.

3. Shipping Locations

We currently ship to:

• All major regions within US

• International destinations where carriers are available

If your location is not supported at checkout, contact us at [Insert Support Email] and we will try to accommodate your request.

4. Estimated Delivery Times

Delivery time depends on your location and the shipping method chosen. Typical estimates are:

• Domestic Shipping: 3 to 7 business days

• International Shipping: 7 to 21 business days

• Remote areas may require additional time.

These are estimates provided by our carriers; actual delivery times may vary.

5. Tracking Your Order

All shipped orders include a tracking number (when available) which will be emailed to you once your order leaves our facility. Tracking updates may take up to 24–48 hours to appear.

6. Delays & Carrier Issues

We are not responsible for delays caused by:

• Customs processing

• Weather conditions

• Carrier service disruptions

• Incorrect or incomplete shipping information provided by the customer

If your package appears lost or significantly delayed, contact us and we will assist in opening a carrier investigation.

7. Incorrect Shipping Information

Please ensure your address is entered correctly at checkout.

We cannot refund or replace orders shipped to incorrectly provided addresses.

If you notice an error, email us immediately at [email protected].

Address changes are only possible before your order enters the shipping process.

8. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, refusal or failed delivery attempts, the customer is responsible for reshipment costs.

9. Damaged or Missing Items

If your package arrives damaged or items are missing:

• Contact us within 48 hours of delivery

• Provide your order number and photos of the damaged packaging/product

We will review the case and arrange a replacement or solution.

10. Contact Us

For shipping questions or support, email us at: [email protected]

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